Shipping policy
At BloomBloom, we work hard to process and deliver your orders as efficiently as possible. Please review our Shipping Policy carefully before placing your order.
1. Processing Time
- All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
- Once your order has been shipped, you will receive an email confirmation with tracking details.
2. Shipping Methods & Delivery Times
- Standard Shipping: Delivery within 3–4 business days after dispatch.
3. Shipping Rates
- Shipping fees are calculated at checkout based on your location and selected shipping method.
- Free shipping promotions may be offered on qualifying orders or in specific regions and will be clearly displayed on our website when active.
4. Shipping Locations
We currently ship to:
- All locations within Lebanon
5. Order Tracking
- Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.
- You can use this tracking number to monitor your shipment through the carrier’s website.
6. Incorrect Address & Undeliverable Packages
- Please ensure your shipping address and contact details are complete and accurate before placing your order.
- BloomBloom is not responsible for orders shipped to incorrectly provided addresses.
- If a package is returned to us due to an incorrect or undeliverable address, we may reship the order to a corrected address. Additional shipping fees may apply.
7. Damaged or Missing Items
If your order arrives damaged, leaked, or incomplete, please contact us within 3 days of receiving your package.
Email us at
info@getbloombloom.com and include:
- Your order number
- Clear photos or videos of the package and products
8. Customs, Duties & Taxes
For international orders:
- Customs fees, import duties, and taxes are determined by your local customs authority.
- These charges are the responsibility of the customer and are not included in our product or shipping prices.